What delivery Methods Are Available?
delivery is arranged through our logistics team based on order size and delivery location.
How Long Will It Take To Get My Package?
Orders are typically delivered within 1–5 business days, depending on location and product availability. Delivery timelines will be confirmed after order approval.
What Payment Methods Are Accepted?
We accept multiple payment methods, including bank transfer and cash on delivery. Available options may vary based on order type.
Is Buying On-Line Safe?
Yes. We use secure systems to protect your personal and payment information. Your data is handled with strict confidentiality and safety measures
How do I place an Order?
Orders are placed by submitting product requirements to our sales team. Upon confirmation, a sales order and invoice will be generated, and delivery will be arranged accordingly.
How Can I Cancel Or Change My Order?
To request a cancellation or change, please contact our customer service team before dispatch. If approved after invoicing, the request will be handled through a credit note or replacement, as applicable.
Do I need an account to place an order?
Yes, you must create an account to place an order. This helps us ensure accurate order processing, invoicing, and delivery tracking
How Do I Track My Order?
After dispatch, you will receive a confirmation message with delivery details. For real-time updates, please contact our customer service team and quote your order or invoice number
How Can I Return a Product?
To initiate a return, please contact our customer support team with your invoice number and reason for return. Products must be unused, in original condition, and returned within the approved return period. All returns are subject to verification and approval as per our return policy.
